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Director of Practice and Clinical Services - Small Animal

Berry House Vets, Hitchin, Hitchin, East of England

Discipline: Small Animal

Full Time

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We have an exciting opportunity to join and lead a well-established and experienced veterinary team in a friendly, busy 2 branch practice, where teamwork and contextualised care are the priorities.

Established more than 60 years ago, Berry House represents traditional values combined with innovative and holistic patient and client care.  Based in the centre of the cosmopolitan and attractive market town of Hitchin and benefitting from excellent road and rail links to London and further afield (including an airport within 10 miles).

IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. 

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career. 

How You’ll Make a Difference 


As Director of Clinical Services, you will provide senior clinical leadership across a large practice, hospital, or group of services, setting and delivering the clinical vision in line with IVC Evidensia’s strategy, standards, and values. 

You’ll oversee clinical governance, quality improvement, and performance across services, working closely with senior operational leaders to drive excellent patient outcomes, sustainable service delivery, and a strong clinical culture. This role combines strategic leadership with accountability for clinical standards, people development, and continuous improvement. 

Our clinical equipment includes laparoscopy, brand new referral level ultrasound machine and dental and DR radiography

We have an experienced Practice Manager to provide the candidate with support. 

We have an experienced team across the practice (invariably totalling 150 years of experience on any given day!) The veterinary team includes two certificate holders and two 'returners' who having worked previously with us, were keen to rejoin us when the opportunity arose

We are fortunate to be able to offer both advanced scanning and laparoscopy to our own and referral clients; picking up several local and not so local practices.

You Might Be a Great Fit If... 


You are a senior veterinary leader with a strong track record of clinical excellence and strategic leadership. You’ll bring: 

A Veterinary degree with RCVS registration and significant senior clinical experience 
Proven leadership experience within a complex veterinary or healthcare setting 
Strong expertise in clinical governance, quality improvement, and regulatory compliance 
The ability to set and deliver a clinical vision while leading and developing high-performing teams 
Strong communication, influencing, and stakeholder management skills 


How We’ll Support You 

At IVC Evidensia, we’re committed to supporting you in a senior clinical leadership role. When you join us, you’ll benefit from: 

The opportunity to shape and lead the clinical strategy across a large practice, hospital, or group of services with senior-level influence over clinical standards, governance, and service development 
Support to further develop strategic leadership, change management, and organisational impact
Funded learning and development including CPD allowance and access to IVC academy training centres & role-relevant courses
£1,250 annual Care Fund for every vet 
Clear career pathways with progression opportunities into Director of Practice and Clinical Services or wider executive leadership roles 
A collaborative, values-led culture focused on care, innovation, and continuous improvement 


What We Offer Our Team 

6.8 weeks’ holiday including bank holidays 
Private medical insurance 
Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
BVA membership, VDS cover & RCVS fees
Cycle to Work and Green Car schemes (eligibility applies)
Retail discounts and cashback offers
Reduced-cost veterinary care for your own pets  

Berry House Vets, Hitchin's logo

Berry House Vets, Hitchin

41 Nightingale Road, Hitchin, SG5 1RE, United Kingdom

Animals treated

Dogs, cats & small pets

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At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Bartosz Piasecki from our recruitment team who would be happy to help you with any questions you have before applying for this role.

Talent Partner

Bartosz Piasecki

bartosz.piasecki@ivcevidensia.com