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Veterinary Receptionist

Hillyfields Vets, Winscombe, Winscombe, South West

Discipline: Non-clinical Support

£11.44 per hour

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Are you an enthusiastic individual with a professional outlook who thrives working in a busy team environment & dealing with the general public? If so, this opportunity could be for you - we are looking for two part time receptionist to join our friendly team at Hillyfields Vets.  

Join our friendly team at Hillyfields Vets


The successful candidates will be required to assist in the day to day running of our practice. The majority of your shifts will be based at Hillyfields Vets in Winscombe but some of your hours will take place at Axe Valley Veterinary Practice to cover holiday and sickness across their 5 branches in Blackford, Wells, Cheddar, Woolavington and Weston-super-Mare. 

The role will include supporting the veterinary staff at busy times and to provide the highest level of care to our clients and their pets. Primary responsibilities will include greeting clients and their pets, booking appointments, handling telephone and email enquiries and taking payments. The ideal candidates will be confident in verbal and written communication with a professional, friendly and caring approach along with a positive "can do" attitude. This is a varied position which will include further duties such as cleaning, ordering of stock, handling of animals and a small amount of lone working. 

Our ideal candidate...


This will be a fast-paced role so we are looking for candidates who can multitask, are team players and can maintain their sense of humor at busy times. The ability to multi-task is a pre-requisite, as is empathy with pet owners. We will need successful candidates to be comfortable with animal handling and full training will be given. Previous experience working in a veterinary receptionist environment would be advantageous, but not essential. Proficient IT skills are a requirement. 

Why join us?


Hillyfields Vets are a local friendly Small Animal Veterinary Practice based in the village of Winscombe. You will be joining a solid and harmonious team who really value each other. Our team is committed to providing the best possible level of service to our clients and their pets, and also to supporting each other and the business. Winscombe is a small village, situated on the edge of the Mendip Hills, with open countryside surrounding. The practice is in a quiet location within the village. 

Shift pattern


The successful applicants will be required to work approx. 25 hours a week between 8am-7pm Monday-Friday. Some example shifts at Hillyfields Vets would be 08:30am-13:30 or 13:00-18:00. But flexibility will be essential to cover staff holiday and sickness where needed across both Hillyfields and Axe Valley Vets.  

Salary & company benefits


In addition to a base salary of £11.44 per hour, we provide the following company benefits:

  • 6.6 weeks annual leave 
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
  • Cycle to work scheme 
  • Initiatives focused on employee wellbeing 
  • Non-accidental injury support 
  • Learning and development opportunities via the IVC Evidensia Academy 
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 
  • Pension scheme 
  • Discounted staff pet care

  • At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.




    Hillyfields Vets, Winscombe's logo

    Hillyfields Vets, Winscombe

    Hillyfields Way, Winscombe, BS25 1AE, United Kingdom

    Animals treated

    Small animals

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