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3 days per week
No weekends or out-of-hours requirements
Managing appointments and supporting diary coordination
Dispensing medication in line with practice procedures
Assisting Veterinary Surgeons and Registered Veterinary Nurses with administrative tasks
Processing payments and carrying out financial transactions
Delivering excellent customer service and creating a positive client experience
Supporting the wider team with day-to-day practice operations
Excellent communication skills and a professional, welcoming manner
Experience in a customer-facing role, with a strong focus on service and attention to detail
The ability to manage multiple tasks effectively in a busy environment
A collaborative approach and willingness to support colleagues
A proactive attitude, with openness to feedback and learning
Good computer skills and confidence using practice systems
A key client-facing role within a supportive and collaborative practice team
Clear career pathways with progression opportunities within client care and practice leadership roles
Ongoing learning and development supported by experienced colleagues and practice teams
A values-led culture focused on care, community and continuous improvement
6.6 weeks' annual leave plus your birthday off FTE
Increasing holiday allowance based on length of service
Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
Learning and development opportunities via the inspiring vet care Academy
Pension scheme
Discounted veterinary care
Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
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Veterinary Receptionist
Three Rivers and Chapelfield FARM, Bungay, East of England
Discipline: Non-clinical Support
Part Time
Up to £18,252 per annum
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an organised, personable Receptionist to join our team at Three Rivers on a part-time permanent basis.
We are a progressive first opinion practice with excellent facilities including a CT scanner, and we accept local referrals for diagnostics and orthopaedic surgery. We are a friendly and busy practice, proud of the high standard of client and patient care we provide every day.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.
You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
Working Pattern
Key Responsibilities
You Might Be a Great Fit If...
You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
What We Offer Our Team
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Three Rivers and Chapelfield FARM
Hillside Road East, Bungay, NR35 1RX, United Kingdom
Animals treated
Farm animals