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Greet clients and provide exceptional front-of-house service Handle incoming telephone calls and respond to client queries Process payments and manage insurance-related inquiries Respond to client emails professionally and efficiently Maintain the cleanliness and presentation of the reception and waiting areas
6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care Apply
Veterinary Receptionist (Part-Time)
Park View Veterinary Hospital, North Hykeham, North Hykeham, East Midlands
Discipline: Non-clinical Support
Part Time
Up to £17,846 DOE per annum.
Passionate about pets and delivering excellent customer service?
We are seeking a bright and bubbly Veterinary Receptionist to assist with a busy reception within a small animal hospital. You will be the first point of contact for clients and the general public both on the telephone and in person. You will also be able to demonstrate a professional and knowledgeable impression to promote the Practice and give confidence to our clients. If you can bake we enjoy Cake Fridays!
About the role
This is a very fast-paced and varied role that is ideal for a highly driven candidate that thrives on providing a high level of customer service. Our experienced team of veterinary surgeons are supported by a dedicated team of qualified and student veterinary nurses and we all pride ourselves on providing the highest possible levels of patient care.
Duties/responsibilities include?
Rota
This is a part-time permanent role working 30 hours 5 days plus Saturday morning on a rota basis. The Practice opening hours are Monday – Friday 8:00am – 7:15pm and Saturday 8:00am – 12 noon.
If this is for you please get in touch, we have a fabulous team waiting for you to join them!
In addition to a competitive salary, you will benefit from:
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Park View Veterinary Hospital, North Hykeham
Hykeham Green, Lincoln Road, North Hykeham, LN6 8NH, United Kingdom
Animals treated
Small animals