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Processing insurance claim forms and payments. Allocating payments and managing account adjustments. Handling insurance, accounts, and general client queries—both in person and over the phone. Discussing and processing credit scheme applications. Supporting the Office Manager, Practice Manager, and Clinical Directors with additional administrative tasks as needed.
Have previous experience in a veterinary environment, including customer service and administration. Be confident and professional when interacting with clients and colleagues. Possess strong computer skills and be comfortable working with figures. Perform well under pressure and adapt to changing priorities.
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Veterinary Administrator
Bath Veterinary Group, Rosemary Lodge Veterinary Hospital, Bath, South West
Discipline: Non-clinical Support
Part Time
£14,661 per annum based on 24
An exciting opportunity has arisen for an enthusiastic and adaptable individual to join our friendly administration team at Rosemary Lodge Veterinary Hospital.
About the Role
As a Veterinary Administrator, you’ll play a vital role in ensuring the smooth operation of our busy 24-hour hospital. You’ll handle a variety of administrative tasks while delivering excellent client service.
Responsibilities include:
About You
We’re looking for a self-motivated, efficient, and versatile individual who thrives in a fast-paced environment. The ideal candidate will:
Join an established practice
Located in the stunning city of Bath, Rosemary Lodge is a long-established Tier 3 veterinary hospital equipped with state-of-the-art facilities, including on-site MRI, CT, digital X-ray, dental X-ray, and in-house diagnostic capabilities. We take pride in fostering a friendly and supportive working environment with a strong emphasis on staff wellbeing. Our team is actively encouraged to enhance their skills and knowledge through in-house training and CPD opportunities.
Rota patterns that work for you
This part-time role consists of 24 hours per week, spread across three days. The working hours are Tuesday from 8:30 am to 5:00 pm, Wednesday from 8:00 am to 4:30 pm, and Friday from 8:30 am to 5:00 pm.
Why Join Us?
By joining our team, you’ll become part of a group dedicated to providing exceptional care for both clients and their pets. We offer a supportive, friendly working environment and great benefits, including:
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Bath Veterinary Group, Rosemary Lodge Veterinary Hospital
Rosemary Lodge, Wellsway, Bath, BA2 5RL, United Kingdom
Animals treated
Small animals