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Veterinary Receptionist

Westwood Vets, Boston Spa

Discipline: Non-clinical Support

Part Time

Up To £13,218.4 per year

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At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
 
We are a two-site practice located just 15 minutes apart, with one clinic in the picturesque village of Boston Spa and a second purpose-built branch in Garforth. 
 
Our clinics are well-equipped, enabling a wide range of cases to be managed in-house, with facilities including an in-house laboratory, X-ray, ultrasound, laparoscopy, and bronchoscopy. You will be working alongside an experienced team of veterinary surgeons, including certificate holders, providing a high standard of patient care.

How You’ll Make a Difference 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. 
 
You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. 
 
This role is a fixed term, part-time 12 month contract working 20 hours per week over 2 days. Shifts will be 8.30am - 6.30pm with one hour for lunch Monday to Friday alongside 1:4 Saturday's 8.30am - 4.30pm.

You Might Be a Great Fit If... 

You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring: 
 
  • Excellent communication skills and a professional, welcoming manner 
  • Experience in a customer-facing role, with a strong focus on service and attention to detail 
  • The ability to manage multiple tasks effectively in a busy environment 
  • A collaborative approach and willingness to support colleagues 
  • A proactive attitude, with openness to feedback and learning 
  • How We’ll Support You 

    At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from: 
     
  • A key client-facing role within a supportive and collaborative practice team 
  • Clear career pathways with progression opportunities within client care and practice leadership roles 
  • Ongoing learning and development supported by experienced colleagues and practice teams 
  • A values-led culture focused on care, community, and continuous improvement 
  • What We Offer Our Team

     
  • 6.6 weeks' annual leave 
  • Additional annual leave for your birthday, which will be added to your holiday allowance
  • Increasing annual leave accrued through length of service
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
  • Healthcare Cash Plan 
  • Cycle to Work scheme 
  • Learning and development opportunities via the inspiring vet care Academy 
  • Pension scheme 
  • Discounted staff pet care
  • Voluntary benefits: choose from a range of benefits to suit you 
  • Access to discounts/cashback with hundreds of participating retailers 

    We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. 
     
    Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
  • Westwood Vets, Boston Spa's logo

    Westwood Vets, Boston Spa

    Westwood House, 106 High Street, LS23 6DR, United Kingdom

    Animals treated

    Dogs, cats & small pets

    Apply