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Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Prepare sales reports Communicating to clients clearly and addressing their concerns and resolving any conflicts that arise Prepare reports on account status Assist with challenging client requests or issue escalations as needed Insurance processing Fleet management Debt management
Skills and experience Proven work experience with in a similar role Experience with Excel and practice management systems Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Strong verbal and written communication skills To work part of a wider team Self-motivated with strong initiative and ability to work under pressure Enthusiastic and positive attitude
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Credit Control Administrator
Fyrnwy Equine Group, Baschurch, Shrewsbury, West Midlands
Discipline: Non-clinical Support
Full Time, Part Time
Up to £19,500 DOE per annum
We are hiring!
Here at Fyrnwy Equine, we are looking for a Credit Control Administrator to join our team in Shrewsbury, Shropshire. The key responsibilities will include:
This is a full time or part time permanent role working around 32 hours per week Monday to Friday. The shifts are between the hours of 8:00am and 5:00pm.
Want to know more about us?
The current practice is spread across two sites based in Baschurch and Wrexham to allow us to provide 24-hour veterinary care across a wide geographical area. Fyrnwy Equine Group compromises of a large specialist hospital and ambulatory clinic, dedicated to providing care to the horses of Shropshire, North Wales and Cheshire. We are an RCVS accredited Tier 3 Hospital and Equine Emergency Service Clinic.
Skills and experience
In addition to a competitive salary, you will benefit from:
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Fyrnwy Equine Group, Baschurch
Whitmore Lane, Baschurch, Shrewsbury, SY4 2EY, United Kingdom
Animals treated
Equine