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Greeting our clients and their pets in a professional and courteous manner Booking, cancelling and changing appointments Dealing with queries by phone, email and face to face promptly and professionally Advising clients on our preventative healthcare products and promoting Pet Healthcare Plans and pet insurance Dispensing medications/prescriptions Taking payments, cashing up and all other general admin and reception duties
Minimum of 1 year office-based experience Good level of education (min 5 GCSE Grade C+) upwards Reliable with excellent time management skills Professional and caring telephone manner Strong communication and interpersonal skills Excellent customer service skills Good working knowledge of MS Office Good numeracy and literacy skills High attention to detail
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care Apply
Veterinary Receptionist (Part-Time)
Rowe Veterinary Group, Wotton Under Edge, Wotton-under-Edge, South West
Discipline: Non-clinical Support
Part Time
£19,047.6
Do you have a passion for excellent customer service and enjoy working with animals?
Rowe Veterinary Group are looking for a Veterinary Receptionist to work across both our small and friendly practice in Wotton-under-Edge, and our dedicated cat only practice in Brimsham.
As a valued member of the reception team you will be the first point of contact for pets and their owners. The ideal candidate will be professional and efficient with a welcoming and sympathetic manner. In addition, they will have excellent customer service skills, proficient knowledge of IT, the ability to remain calm under pressure, as well as having a love of animals
The role
Our ideal candidate
About the rota
Tuesday 8:00am-2:00pm Wotton
Wednesday 8:00am-5:00pm cat clinic
Thursday 2:00pm-7:00pm Wotton
Friday 10:00am-7:00pm Wotton
Come and join our amazing team
Our practice fosters a collaborative and supportive environment where team members are encouraged to bring their dogs to work and enjoy rural lunchtime walks, enhancing both work-life balance and team camaraderie. With a friendly and loyal client base, our practice offers the opportunity to experience the fulfilling dynamics of a busy first opinion practice and a varied and exciting referral service.
In addition to a competitive salary, you will benefit from:
Rowe Veterinary Group, Wotton Under Edge
Bradley Green, Wotton-under-Edge, GL12 7PP, United Kingdom
Animals treated
Small animals