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Veterinary Receptionist

Sundean Veterinary Group, Forest of Dean, Cinderford, South West

Discipline: Non-clinical Support

Part Time

£9,584 DOE per annum.

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We are looking for 2 Veterinary Receptionists to join our team at Sundean Veterinary Clinic in Cinderford!


Your duties would involve:
  • Cleaning
  • Greeting our clients and patients
  • Booking appointments in person and over the phone
  • Taking payments
  • Answering general enquiries
  • Stock control
  • General administrative duties

  • Our ideal candidate


    We are primarily looking for someone who is friendly, approachable and eager to learn. You must also have a love for animals, be reliable, have excellent written and spoken communication skills, have proficient computer skills and a valid UK driving license. Previous veterinary experience would be advantageous but not essential as we will provide all training.

    About the rota and salary


    ROLE 1: 16 hours per week Mon 15:00pm-19:00pm, Tues 09:00am-13:00pm, Wed 15:00pm-19:00pm, Fri alternate 09:00am-13:00pm/15:00pm-19:00pm.

    ROLE 2: 16 hours per week, Tues 15:00pm-19:00pm, Wed 09:00am-13:00pm, Thurs 15:00pm-19:00pm, Fri alternate 15:00pm-19:00pm/09:00am-13:00pm.

    In addition to the base hours, each role would be required to work approximately 1 in 8 Saturday mornings, working for 4.5hours from 08:30am until 13:00pm at our Lydney practice. To help cover colleagues' holidays and sickness leave etc, we would usually ask the team to cover an extra 1-2 shifts when needed, so it would best suit someone with some flexibility.

    The salary for this role will be £9,584 DOE per annum.

    About Us


    Sundean is a high-quality “community” veterinary group with practices based in and around Lydney. We service the towns of Lydney, Coleford, Chepstow and Cinderford.
    A quality service needs quality staff. The practice places great emphasis on training and education, with all staff attending regular courses, tutorials and conferences. Above all else, Sundean Veterinary Group is dedicated to serving the local community in a friendly, personal and flexible way.
    The practice deals with dogs, cats, rabbits and wildlife. Our vets each have different specialist interests and skills, offering a breadth of expertise and knowledge. Our veterinary practices provide a guaranteed high level of facilities and services.
    We have a friendly and passionate team who are committed to providing the best veterinary care possible to our patients, and our veterinary receptionists play a valued and essential role in our practice.

    We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do.

    Work-life balance
    6.6 Weeks annual leave 
    Additional annual leave for your birthday which will be added to your holiday allowance

    Wellbeing
    Employee Assistance Programme: 24/7 confidential helpline
    Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay 
    Initiatives focused on colleague wellbeing

    Development
    Learning and development opportunities via the IVC Evidensia Academy 

    Colleague benefits
    Company pension scheme 
    Healthcare Cash Plan
    Cycle to Work scheme
    Voluntary benefits: choose from a range of benefits to suit you
    Access to discounts/cashback with hundreds of participating retailers
    Discounted staff pet care

    As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.





    Sundean Veterinary Group, Forest of Dean's logo

    Sundean Veterinary Group, Forest of Dean

    9 Heywood Road, Cinderford, GL14 2PL, United Kingdom

    Animals treated

    Small animals

    Apply

    Any questions before applying?

    Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before applying for this role.

    Talent Executive

    Lucie Brownsword

    lucie.brownsword@ivcevidensia.com