We are excited to invite applications from candidates seeking to join us as a Client Care Advisor at Scarsdale Vets on a 12 Month Fixed Term Contract.

As a Client Care Advisor, you will be the first point of contact for our clients, providing them with a warm and professional welcome. You will play a vital role in ensuring the smooth operation of our practice, supporting both the veterinary team and our clients. You will be required to communicate effectively with both veterinary staff and pet owners. 

Scarsdale Veterinary Group is a leading veterinary provider in the Midlands, based in Derby. We are committed to delivering exceptional veterinary care for pets, horses, and farm animals, with a focus on outstanding customer service and high-quality care. Our largest practice, Pride Veterinary Centre, is a 24/7 hospital offering both first opinion and referral care across multiple disciplines. We also operate additional veterinary practices in Derby, Nottingham, and Burton upon Trent, along with a dedicated farm and equine practice.

This is a full-time role working 40 hours per week, with shifts between 7:00 AM and 11:00 PM, Monday to Friday, and participate in a 1 in 3 weekend rota with shifts from 8:00 AM to 11:00 PM. Flexibility to cover core hours and occasional additional shifts for holiday or sickness cover is required.

This is a 12 Month Fixed Term Contract.

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary you will benefit from:

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.