At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We pride ourselves on being a genuinely friendly, supportive practice with a loyal client base and a wonderful mix of patients, making it a rewarding and enjoyable place to work.
How You’ll Make a Difference
We are looking for a confident, approachable receptionist with excellent communication skills and a genuine passion for animal care. As the first point of contact for our clients, you’ll play a vital role in creating a positive experience, offering reassurance, empathy, and professionalism at all times.
The ideal candidate will thrive in a busy environment, enjoy working as part of a close-knit team, and be highly organised with the ability to juggle multiple tasks. Previous experience in a fast-paced role is essential, and experience within a veterinary or healthcare setting would be a distinct advantage. You should also be comfortable handling sensitive and confidential information, working to deadlines, and using a range of IT systems.
Our clinic can sometimes be an emotional environment for both clients and their pets, so the ability to remain calm, compassionate, and professional under pressure is key. In return, you’ll be joining a supportive team that truly values its people, its clients, and the care it provides.
This is a fixed term 9 month contract to cover maternity leave working 19 hours per week. Mon & Wed 8:30 - 18:30, Every 4th week will be Mon 8:30-18:30, Wed 8.30 - 13:30 and Sat 8:30- 13:00 (Saturday cover may be at Knockanboy clinic in Dervock)
You Might Be a Great Fit If...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
Excellent communication skills and a professional, welcoming manner
Experience in a customer-facing role, with a strong focus on service and attention to detail
The ability to manage multiple tasks effectively in a busy environment
A collaborative approach and willingness to support colleagues
A proactive attitude, with openness to feedback and learning
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
A key client-facing role within a supportive and collaborative practice team
Clear career pathways with progression opportunities within client care and practice leadership roles
Ongoing learning and development supported by experienced colleagues and practice teams
A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
6.6 weeks' annual leave
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the inspiring vet care Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
