Passionate about pets and delivering excellent customer service?
We are looking for a part-time experienced Veterinary Receptionist to cover maternity leave to join our small, friendly team in Worcester. The rota will be 25 hours per week with the possibility of becoming a permanent role.
This consists of ideally working, but variations can be discussed at interview:
Mondays 11:45am-7:15pmTuesdays 8am-11:30amWednesdays 11:45am-7:15pmFridays 2:45pm-7:15pm1 in 4 or 1 in 2 Saturdays from 8am- 12pm
About the position
The core element of the role is direct contact with Clients in the Practice and over the phone in addition to phone and email communication.
Other tasks include maintaining the appointments diary, ordering supplies, promotion of health care plans and making Clients aware of pet insurance options and liaising with the Nurses and Vets to Triage Patients where needed.
Lowesmoor House Vets
Our friendly experienced team provides Small Animal individually tailored care to patients and the highest standard of Client care. We have an expanding client base and we are keen to bring in new talent to explore new ideas and methods to improve the overall offering to our Clients and Patients. The Lowesmoor team works closely together with an established respectful workplace culture providing mutual support for each other.
We currently have 3 experienced receptionists who provide cover from Monday to Friday and Saturday mornings.
In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTEAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care