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Veterinary Receptionist - Part-Time

Chapelfield Veterinary Partnership, Norwich, Norwich, East of England

Discipline: Non-clinical Support

Part Time

Up to £12,423.80 DOE

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A vacancy has arisen at our Chapelfield Vets!

We are looking for a dedicated and enthusiastic person to join our team as a veterinary receptionist. The position will include all reception duties such as booking in clients and small animal consultations, taking payments, answering telephones and organising vets and nurses' diaries, handling medications and administrative tasks. The position is based at our Norwich branch. We work closely with our sister small animal branches and our reception team provide holiday/ sickness cover at our Wymondham, Costessey, Long Stratton and Brooke branches.

Why join us?


The Chapelfield group has been a significant part of the Norwich and Norfolk community for a great many years and has been a beacon of high-quality Veterinary care for our clients. We have long established small animal and equine practices across Norwich and East Anglia. We have five practices in and around Norwich. Our small animal practices are in Norwich, Wymondham, Long Stratton, Brooke and Costessey with our Equine centre at our purpose-built Brooke site.

More about you


The candidate should have excellent communication skills, initiative and be confident in time management, problem solving and organisation as well as having good computer skills. A geographical knowledge of Norfolk will be beneficial.

  • Training courses will be provided online
  • Candidate should have a full UK driving license

  • Your shift pattern


    Entails 19.5 hours comprising Mondays 8 am - 2 pm, Wednesdays 8 am - 2 pm and Fridays 8:30 am - 5:30 pm, with a half an hour lunch unpaid. This is also inclusive of Saturdays on a 1/6 TOIL basis.

    Come and join our friendly team for an interesting and varied workload with good career prospects

    In addition to a competitive salary, you will benefit from:


  • 6.6 weeks annual leave 
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
  • Cycle to work scheme 
  • Initiatives focused on employee wellbeing 
  • Non-accidental injury support 
  • Learning and development opportunities via the IVC Evidensia Academy 
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 
  • Pension scheme 
  • Discounted staff pet care
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    Chapelfield Veterinary Partnership, Norwich's logo

    Chapelfield Veterinary Partnership, Norwich

    McLintock House, 21 Chapelfield Road, Norwich, NR2 1RR, United Kingdom

    Animals treated

    Dogs, cats & small pets

    Exotic Friendly

    Rabbit Friendly

    Chicken Friendly

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