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Greeting clients and their pets with warmth and professionalism Answering phone calls, emails, and general enquiries Booking appointments and processing payments Assisting with administrative tasks such as debt prevention and recovery Maintaining a clean and organised reception area Liaising with the clinical team to ensure excellent client service
Supportive, professional, and friendly team Varied, rewarding role in a caring environment Full training and ongoing support provided
6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care Apply
Veterinary Receptionist (Part-Time)
Animates Veterinary Clinic, Thurlby, Bourne, East Midlands
Discipline: Non-clinical Support
Part Time
£12.21ph
Come and join our fantastic team as a Veterinary Receptionist!
We’re looking for an enthusiastic, caring, and organised individual to join our front of house team on a part-time basis. This is a varied role that combines reception and administration duties, including:
At Animates Veterinary Clinic, we’re proud to provide high-quality care to our patients and a warm, welcoming experience for their owners. Our friendly and supportive team works together to make a real difference for pets, clients, and each other.
About the rota
This is a part-time permanent role working 16 hours per week on a Monday and Friday from 10:00am-7:00pm plus 1:4 Saturdays.
Our ideal candidate
You’ll be a great communicator who enjoys helping people and working in a busy, team-focused environment. You’re calm under pressure, reliable, and take pride in providing excellent customer service. Strong IT skills and attention to detail are important. Previous experience in a veterinary setting is not required as full training will be provided.
Why Join Us?
If you’re passionate about animals and people and would love to be part of a team that truly cares, we’d love to hear from you!
In addition to a competitive salary, you will benefit from:
Animates Veterinary Clinic, Thurlby
2 The Green, Thurlby, Bourne, PE10 0EB, United Kingdom
Animals treated
Dogs, cats & small pets
Exotic Friendly