We are excited to offer a fantastic opportunity for a part-time receptionist to join our welcoming team across our Salisbury, Amesbury, and Wilton branches. If you’re enthusiastic about small animal care, value a balanced work-life schedule, and want to be part of a supportive, close-knit team in a beautiful setting, this position could be an ideal fit. As a vital part of our reception team, you'll help ensure the smooth operation of our practice while delivering exceptional client service and contributing to the care of our patients.

As a receptionist, you will be the first point of contact for our clients, ensuring they receive a warm welcome and professional service.

Your responsibilities will involve warmly greeting clients and their pets, efficiently scheduling, and organising appointments, and managing administrative tasks such as answering phone inquiries and responding to emails. You’ll ensure client and patient records are accurately maintained, keep owners informed about their pets' care and treatment, and assist the veterinary team by promoting seamless communication and coordination of services.

Avon Lodge Veterinary Group provides trusted and compassionate care for pets across Newport. We pride ourselves on creating a welcoming, friendly environment where both pets and their owners feel at ease. Our modern, well-equipped practice offers a wide range of first-opinion veterinary services. 

We are seeking an individual with prior receptionist experience who possesses excellent verbal and written communication skills, as well as strong organisational abilities and attention to detail. The ideal candidate will be capable of multitasking and effectively prioritising tasks in a fast-paced environment.

This is a part-time position, totalling 21 hours per week, with shifts as follows: Monday 9am - 2pm in Salisbury, Wednesday 2pm - 7pm in Salisbury, Thursday 1pm - 7pm in Amesbury, and Friday 8am - 1pm in Amesbury. Additionally, you will be required to work a Saturday morning (approximately 1 in 4) at our Salisbury branch from 8:30am - 1pm. Flexibility to occasionally work longer hours to cover holidays and sickness across all branches is also required.

 

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary, you will benefit from (please note some benefits will be subject to pro-rata):

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.