At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

 

We are a first opinion practice and have a varied and very busy caseload at both surgeries. We are a friendly, welcoming and supportive team of four vet surgeons, five full time nurses, two VCAs, four Client Care Advisors and a Practice Manager. You will be given full training, uniform, and many other benefits via our Pawsome colleague benefits platform. 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. 

 

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. 

 

Duties will include answering phone calls, greeting and arriving clients and patients, processing referrals, insurances and payments, offering superb personal care to clients in the waiting area, monitoring and contributing to infection control. You will also be involved in helping our clients take advantage our preventative health care plans, be given training in bereavement awareness, and have access to our extensive intranet training helping you progress in your career.

 

This is a full-time permanent role working 40 hours per week over 4 days. 

You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring: 

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from: 

Voluntary benefits: choose from a range of benefits to suit you 

Access to discounts/cashback with hundreds of participating retailers 

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. 
 
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.