Role: Veterinary Care Assistant
Location: Robson & Prescott, Morpeth
Contract: Full-Time, Permanent
Robson & Prescott has 9 different branches. Our main hospital is at Whorral Bank, Morpeth. Our branch surgeries are at Alnwick, Ashington, Bedlington, Blyth, Seaton Delaval, West Moor and Morpeth town centre & Newbiggin. Our state-of-the-art facilities at our Whorral Bank Hospital include four operating theatres, a dental suite, fully-equipped diagnostic laboratory, x-ray room, ultra sound including endoscopy facilities. There are separate wards for dogs, cats, birds, small mammals and exotics, a physio and hydrotherapy suite and six consulting rooms. Our Whorral Bank Hospital is staffed 24-hours and allows us to provide round the clock emergency care for your pet. This care is provided by our team of dedicated vets and nurses.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely.
Your work will span several key areas including:
Animal care feeding, walking, cleaning, monitoring, and comforting the patients we care for.
Clinical support assisting during procedures, preparing equipment, and maintaining clinical areas.
Hygiene & cleaning ensuring all clinical and animal areas are safe, clean, and well organised.
Pharmacy & supplies replenishing stock, assisting with prescriptions, basic inventory tasks.
Reception & administration helping clients, handling calls, patient admissions, and general admin work.
This is a full-time permanent role working 40 hours over 5 days per week. You will be based at our Whorral Bank Hospital and other branches. There will also be a share of the weekend and bank holiday rota.
You might be a great fit if...
You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment. You’ll bring:
A caring, professional approach and a genuine interest in animal welfare
Good communication skills and the ability to work collaboratively with colleagues and clients
Strong organisational skills and the ability to manage tasks effectively in a busy environment
A proactive attitude to learning, with openness to feedback and development
How we'll support you
At IVC Evidensia, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
Structured development opportunities, including access to VCA development programmes and apprenticeships
Clear career pathways with progression opportunities into Student Veterinary Nurse roles and beyond
Supportive, collaborative teams focused on delivering high-quality patient and client care
Funded learning and development aligned to your role
A values-led culture focused on care, community, and continuous improvement
What we offer our team
6.6 weeks' annual leave
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the IVC Evidensia Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers