At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

 

We are seeking an organised, personable Head Receptionist to join our team at Eastbourne Vets on a full-time basis. 

 

Eastbourne Vets are looking for a friendly, professional and organised Receptionist to join our welcoming team. As the first point of contact for our clients, you'll play a key role in creating a warm, positive experience while keeping our busy reception running smoothly. This is a fantastic opportunity to join our thriving small animal practice in Eastbourne, nestled at the foot of the South Downs National Park and just moments from the beautiful south coast.

 

As Head Receptionist, you will lead the client care team within the practice, ensuring consistently high standards of service and a positive experience for clients and patients. 
 
You’ll provide day-to-day leadership and support to reception colleagues, help manage workflows and performance, and work closely with the wider practice leadership team to continuously improve the client journey and support practice initiatives.

 

You are an experienced client care professional who is ready to take on a leadership role. You’ll bring: 
 
Proven experience in a customer-facing role, ideally within a veterinary or healthcare setting 
Experience supporting, mentoring, or supervising colleagues 
Strong communication and interpersonal skills 
The ability to manage priorities and remain calm in a busy environment 
A proactive, solutions-focused approach to improving client experience 

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

 

 

 

 

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

 

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.