Role: Veterinary Care Assistant
Location: Abivale Veterinary Group, Abingdon
Contract: Full-Time, Permanent
Abivale (part of Independent Vet Care) provides a supportive and friendly environment to work where your own goals and professional growth will be actively supported and encouraged.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely.
Your role will involve a range of nursing duties including:
Admitting animals
Animal handling
Assisting the consulting or operating veterinary surgeon.
Working at Reception
Dealing with client queries
Answering the telephone
Booking appointments
Dispensing medication.
Assisting with stock control.
Cleaning of clinical and non-clinical areas and equipment.
Invoicing and keeping account of daily cash takings.
Complete understanding of products, practice procedures and organisation.
This is a full-time permanent role working40 hours over 5 days a week. The shifts will be between 7.30am-7.15pm weekends and bank holidays on rota.
You might be a great fit if...
You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment. You’ll bring:
A caring, professional approach and a genuine interest in animal welfare
Strong organisational skills and the ability to manage tasks effectively in a busy environment
A proactive attitude to learning, with openness to feedback and development
You will need to have animal handling experience, excellent customer service skills and empathy with our clients. The successful candidate will receive full support and guidance in this role. Previous work experience within a veterinary practice is desirable (voluntary or paid), along with a willingness to learn. Having work experience with animals would also be beneficial.
How we'll support you
At IVC Evidensia, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
Structured development opportunities, including access to VCA development programmes and apprenticeships
Supportive, collaborative teams focused on delivering high-quality patient and client care
Funded learning and development aligned to your role
A values-led culture focused on care, community, and continuous improvement
What we offer our team
6.6 weeks' annual leave
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the IVC Evidensia Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers