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Greeting clients
Answering phones
Registering clients
Making appointments
Taking payments
Dispensing medication
Managing incoming emails and promoting our preventative health plans
Excellent communication skills and a professional, welcoming manner
Experience in a customer-facing role, with a strong focus on service and attention to detail
The ability to manage multiple tasks effectively in a busy environment
A collaborative approach and willingness to support colleagues
A proactive attitude, with openness to feedback and learning
A key client-facing role within a supportive and collaborative practice team
Clear career pathways with progression opportunities within client care and practice leadership roles
Ongoing learning and development supported by experienced colleagues and practice teams
A values-led culture focused on care, community, and continuous improvement
6.6 weeks' annual leave FTE
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the IVC Evidensia Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers
Apply
Veterinary Receptionist
De Montfort Veterinary Hospital, Evesham, West Midlands
Discipline: Non-clinical Support
Part Time
Role: Veterinary Receptionist
Location: De Montfort Veterinary Hospital, Evesham
Contract: Part-Time, Fixed Term (6 months)
De Montfort Vets is a thriving small animal practice located in the picturesque Worcestershire countryside. Our practice is committed to delivering outstanding patient care while ensuring a seamless and compassionate client experience. We have a dedicated team of 5 vets, 12 nurses, and 4 support staff who work together to provide the highest level of care for our patients.
Situated in the charming market town of Evesham, we are surrounded by beautiful landscapes, riverside walks, and classic Cotswold villages perfect for afternoon tea. With great local amenities, proximity to vibrant towns such as Worcester, Stratford, and Cheltenham, and a quick train link to London, Evesham is an ideal location to both live and work.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
Your role will include:
This is a part-time position working 30 hours Monday - Friday to fit the business needs with 1 Saturday morning in 4.
You might be a great fit if...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
How we'll support you
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
What we offer our team
De Montfort Veterinary Hospital, Evesham
44 Merstow Green, Evesham, WR11 4BH, United Kingdom
Animals treated
Dogs, cats & small pets