Role: Veterinary Care Assistant
Location: Haughley Veterinary Centre, Stowmarket
Contract: Full-time, permanent
The successful person will be joining our incredible team of 5 veterinary surgeons, 8 registered veterinary nurses, 1 student nurse and 5 support staff. We are a 2-branch group covering the beautiful Suffolk countryside, situated near the historical market towns of Bury St Edmunds and Stowmarket. We have excellent links via the A14 to award-winning beaches along the Suffolk and Norfolk coastline and the nearby railway stations have a direct service to Cambridge and London.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How you'll make a difference
As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely.
Working under the direction of a veterinary surgeon or registered veterinary nurse, you’ll support inpatient care, assist with patient handling and restraint, help maintain clinical areas and equipment, and contribute to a positive and compassionate experience for both patients and clients.
This position is varied and will involve:
Assisting Veterinary Surgeons and Nurses in theatre
Assisting in clinics
Kennels
Front of house duties
Greeting clients
Answering the telephone
This is a full-time permanent role working across all three sites as required and Saturday mornings at Cedarwood on a rota basis.
You might be a great fit if...
You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment. You’ll bring:
A caring, professional approach and a genuine interest in animal welfare
Good communication skills and the ability to work collaboratively with colleagues and clients
Strong organisational skills and the ability to manage tasks effectively in a busy environment
A proactive attitude to learning, with openness to feedback and development
How we'll support you
At IVC Evidensia, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
Structured development opportunities, including access to VCA development programmes and apprenticeships
Clear career pathways with progression opportunities into Student Veterinary Nurse roles and beyond
Supportive, collaborative teams focused on delivering high-quality patient and client care
Funded learning and development aligned to your role
A values-led culture focused on care, community, and continuous improvement
What we offer our team
6.6 weeks' annual leave
Additional annual leave for your birthday, which will be added to your holiday allowance
Increasing annual leave accrued through length of service
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Healthcare Cash Plan
Cycle to Work scheme
Learning and development opportunities via the IVC Evidensia Academy
Pension scheme
Discounted staff pet care
Voluntary benefits: choose from a range of benefits to suit you
Access to discounts/cashback with hundreds of participating retailers