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Greeting clients and their pets with a friendly and professional manner Schedule appointments and manage the appointment calendar, including future appointment. Answering phone calls, emails, and other inquiries from clients Collect and update client information in the database. Medication handling Admin including scanning and organising paperwork. Processing payments & debt management. Cleaning
Previous experience in a reception role is required. Excellent communication and interpersonal skills. Passion for working with animals and their owners. Able to work well within a team and independently. Strong organisational skills and attention to detail. Ability to multitask and prioritise tasks effectively. Knowledge of basic computer applications (e.g., Microsoft Office)
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Part Time Veterinary Receptionist
The Vet Centre, Cherry Lane, Potterspury, Towcester, South East
Discipline: Non-clinical Support
£11.44 - £12.20/hr DOE
We have an exciting new opportunity at The Vet Centre for a part-time Veterinary Receptionist to come onboard and join our team.
Join a team you are proud to be a part of
At our veterinary clinic, we provide comprehensive pet care services. We are seeking a bright and bubbly Veterinary Receptionist as a Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. You will be responsible for greeting clients, scheduling appointments, answering inquiries, and providing general information about our services such as our Health Care Plan. You will be the first point of call for our clients, providing support and compassion.
About you
We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform. Candidates must have at demonstratable reception experience, and experience in a veterinary or other practice environment would be ideal. This candidate needs to be highly self-motivated with good customer service skills.
About the role:
Desired skills and experience:
Shift pattern
The role involves working up to 30 hours per week including 11am – 4pm every Saturday and 11am – 3pm every Sunday. Rotas will be produced at least 8 weeks in advance. There may be potential for extra hours to cover holidays and sickness. This is a permanent position.
Benefits
In addition to a competitive salary up to £12.20/hr DOE , you will benefit from:
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
The Vet Centre, Cherry Lane, Potterspury
8 Watling Street, Potterspury, Towcester, NN12 7QN, United Kingdom
Animals treated
Small animals
Equine