Swift Emergencies is a veterinary critical care centre based in West Yorkshire. We are now recruiting for a part-time, out-of-hours Client Care Team member to join our front-of-house team. This role involves registering and dealing with clients, handling emergencies, collating and sending animals' medical history, booking in appointments and taking payments.

Opened in 2019 and purpose-built to industry-leading standards, Swift Referrals is a multi-disciplinary referral hospital, offering the very best in veterinary excellence, all under one roof. We specialise in the areas of orthopaedics, neurology, internal medicine and soft tissue surgery, housing world-class facilities on our premises, from advanced imaging machines to specialist treatment and aftercare rooms. The hospital has fantastic equipment available, including a 1.5 T Siemens MRI scanner, 128 Slice GE CT scanner, Doppler ultrasound, endoscopy, arthroscopy and state-of-the-art operating theatres.

We are fully committed to the wellbeing of our team of over 80 employees, and we are thrilled to see how this is reflected in the consistent positive feedback in our team satisfaction surveys.

The ideal candidate for this role with have excellent customer service skills both over the phone and in person, good administration skills, attention to detail and the ability to work alone as well as part of a team.

You will be required to work every other Saturday and Sunday 8am to 7 pm and every Tuesday 6pm - 10pm. You will have the option to pick up extra hours to help cover holidays and sickness when needed.