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Reporting to our Head Receptionist Answering Telephone calls and greeting clients Liaising with clients regarding insurance, Pet Health Club queries and updating clients’ personal details, keeping in line with GDPR. Taking card and cash payments and allocating them to the correct files, and completing the day's banking. Changing, cancelling and booking appointments Ensuring that all daily tasks are completed and preparing end-of-day paperwork Dispensing flea and worm medication Adhering to all practice/reception procedures to always ensure an excellent level of customer service to our clients. Keeping up to date with training that will help within your role
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care Apply
Veterinary Receptionist - Part-Time
Runnymede Hill Veterinary Hospital, Egham, South East
Discipline: Non-clinical Support
Part Time
Up to £11,149.56 DOE
Runnymede Vets are looking to grow their fantastic team with a compassionate and organised Veterinary Receptionist. This is a part-time role covering maternity leave over a fixed-term contract of 12 months.
You should be able to demonstrate a professional and friendly approach when dealing with our clients and have an exceptional phone manner.
Your role will include the following:
More about us
Runnymede Veterinary Hospital is a well-established, RCVS-accredited small animal hospital located in the heart of Surrey. We pride ourselves on delivering outstanding patient care and nurturing a strong team culture that values collaboration, respect, and continuous professional growth.
We are equipped with modern facilities and offer a varied and interesting medical and surgical caseload that allows our team to develop and thrive in a clinically challenging environment.
Your shift pattern
You will work Monday - Friday, either 9 am – 12 pm OR 4 pm-7 pm and every other Saturday. Saturdays are 9 am – 2 pm.
In addition to a competitive salary, you will benefit from:
Runnymede Hill Veterinary Hospital
Tite Hill, Egham, Egham, TW20 0NB, United Kingdom
Animals treated
Dogs, cats & small pets