We are seeking a motivated and enthusiastic Veterinary Receptionist to join our team at Animal House Vets, Bristol.
Your day-to-day
Greet clients and their pets as they arrive at the clinic
Answer phone calls and schedule appointments Check-in patients and verify their information Update patient records and ensure accuracy of information Process payments and maintain accurate financial records Maintain cleanliness of reception area and exam rooms
About our team
Our greatest strength is our staff. Our experienced team of veterinary surgeons is supported by a dedicated team of qualified and trainee veterinary nurses and we all pride ourselves on providing the highest possible levels of patient care.
More about you
The ideal candidate will have a passion for animals and experience in customer service and administrative tasks, and a minimum of three GCSEs grade 4/C or above.
Excellent communication skills, both verbal and written Strong organisational skills and attention to detail Ability to multitask in a fast-paced environment Proficiency in computer skills, including Microsoft Office Suite Experience in customer service and administrative tasks
Your shift pattern
You will be working a 39.75 hour week, including 1 in 4 Saturdays, and this could be at any of our 4 branches, so being able to work as part of the team or under your own initiative is a must. Having a clean driving license and owning your own car would be an advantage.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet car