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Previous receptionist experience is essential. Veterinary experience is a plus. Excellent communication skills with strong empathy. Resilient with ability to cope with potentially distressing and emotional situations. Excellent customer service skills and experience in dealing with members of the public. Positive attitude and excellent teamwork skills. Use in Microsoft office and other data base management and operation systems.
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Veterinary Receptionist
Ashcroft Veterinary Surgery, Frodsham, North West
Discipline: Non-clinical Support
Full Time, Part Time
£20,820 DOE per annum.
Passionate about Pets and delivering excellent customer service?
Then this is the role for you!
Here at Ashcroft, we are looking for a friendly and approachable Veterinary Receptionist to join our team in Frodsham. The role will involve building client and patient relationships, providing a warm and welcoming experience, answering phones and booking appointments, responding to queries via phone, in person and email, registering new clients, completing insurance claims, dispensing medications and taking payments and managing client account.
Our ideal candidate
About the rota and salary
This is a permanent role working 35 hours per week Monday to Friday. There will also be 1:4 Saturdays involved. We are happy to consider part time applications.
The salary will be up to £20,820 DOE per annum.
In addition to a competitive salary, you will benefit from:
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process
Ashcroft Veterinary Surgery
59 Main Street, Frodsham, WA6 7DF, United Kingdom
Animals treated
Small animals
Any questions before applying?
Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before applying for this role.