As a veterinary care assistant/receptionist, you will play a vital role in supporting our veterinary team to ensure the well-being and comfort of our patients. 

In this exciting and varied role, you will ensure the wellbeing of pets by maintaining a consistently clean and hygienic environment, handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary. You'll also keep the front of house tidy, assist with insurance claims, and provide essential support to the Vets and Nurses.

Founded in 1974 as Bell and Partners, our practice began as a mixed large and small animal veterinary surgery. Today, we are a 4-vet, small animal-only practice, proudly serving nearly 3,000 local clients and their pets in Wyken. 

While we cherish our traditional values of excellent service and building strong relationships with our clients, we are committed to modernizing through evidence-based medicine and advanced techniques. Our surgery is well-equipped with an in-house lab, digital x-ray, surgical theatre, and comprehensive inpatient facilities.

The ideal candidate will be compassionate, empathetic, and able to thrive under pressure, while also proactively contributing to the improvement of our administrative processes. They will ensure that both patients and clients receive a high-quality, efficient service that is always confidential, professional, knowledgeable, and courteous.

This is a full-time position, working 40 hours per week. Working hours will be between 8:30am-7:00pm, Monday to Friday on a rota basis. There will also be a Saturday morning rota. 

We recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive salary, you will benefit:

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.