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Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments
Strong people management skills, including performance management and team development
Good operational and organisational capability, with the ability to manage competing priorities
Experience handling complaints, change, and complex situations with confidence
Strong communication and stakeholder management skills
A key leadership role with responsibility for operational performance and team culture
Clear career pathways with progression opportunities into senior practice or regional leadership roles
Ongoing learning and development via the IVC Evidensia Academy to support leadership and professional growth.
A collaborative, values-led culture focused on care, community, and continuous improvement
6.8 weeks’ holiday including bank holidays
Private medical insurance
Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
Pension scheme
Cycle to Work and Green Car schemes (eligibility applies)
Retail discounts and cashback offers
Reduced-cost veterinary care for your own pets
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.Apply
Client Care - Practice Manager
Amical Vets - March, March, East of England
Discipline: Leadership
Up to X pa DOE
Practice Manger at Amical Vets, March
Up to £40,000 (DOE)
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
As a proud member of the inspiring vet care family, Amical Vets are looking for a permanent Practice Manager t help shape the future of the practice! This is a full time role, covering 40 hours per week over Monday - Friday. There are no weekends or out of hours required.
How You’ll Make a Difference
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience.
You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
About us
The practice has a modern waiting area, large open spaced dispensary which our consult rooms back onto for ease, fully equipped inhouse Idexx lab, large digital xray room with a separate viewing area, open space prep area and recovery cages, bright theatre with heated theatre table and multiparameter machines with easy access to suture material window and crash trolley, large multiprobe ultrasound, dedicated dental area and equipment. We have a supportive team of RVN’s based in practice who offer their own nurse consults in their own consult rooms. As a practice we support many charities in the local area, such as Merrylegs, RSPCA and Cats protection.
You Might Be a Great Fit If...
You are an experienced people and operations manager with strong leadership capability. You’ll bring:
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:
What We Offer Our Team
Private medical insurance
Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
Retail discounts and cashback offers
Reduced-cost veterinary care for your own pets
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Amical Vets - March
Amical Veterinary Centre, 90 High Street, March, PE15 9LQ, United Kingdom
Animals treated
Dogs, cats & small pets
Rabbit Friendly
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Any questions before applying?
Speak to Marcus Alphonso from our recruitment team who would be happy to help you with any questions you have before applying for this role.