An exciting opportunity has become available for a part-time experienced Client Care Advisor to join the front-of-house team at our Gatewen Road branch.

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

The ideal candidate is a people person who understands the concerns of pet owners whilst offering excellent front of house service in a busy, fast paced environment and have experience in offering an exceptional level of client care. You must be reliable, flexible and conscientious and experience with MS Office programmes would be advantage. Full training for this rewarding post will be given with a focus on future training and development.

This role is a part time role, approximately 15 hours per week (with some holiday cover), varied shifts, including evenings, weekends, and some bank holidays. 

We are a busy, fast paced practice and we are very well equipped with ultrasound, endoscope, bronchoscope, digital x-ray facilities and ECG and equipped with a large in-house laboratory facility. We have a fantastic team with a Veterinary Surgeon with a certificate in Surgery and another studying towards one and a RVN studying for a certificate in behaviour. 

We are a host practice for Vets Now so no OOH and also a Tier 2 RCVS practice.

Where are we located? We are close to lots of outdoor adventure stuff like surf Snowdonia, Zipworld and have easy access to great climbing, especially around Snowdonia and coastal areas and also close to the beach

If you prefer a more leisurely pastime there is plenty of shopping with Liverpool One, Cheshire Oaks Designer Outlet, Chester all on our doorstep. We have great transport links with both Liverpool and Manchester airport close by and Holyhead port not far away.