Passionate about pets and delivering excellent customer service? then this is the role for you!
Here at Blackness Veterinary Surgery, we are looking for a friendly and approachable Veterinary Receptionist to join our amazing team! This is a part-time permanent role working 25 hours per week Monday - Friday 2:00pm-7:00pm. There will also be 1 in 4 Saturday's from 8:00am-2:00pm which is returned in Lieu.
About the role
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
Main responsibilities of the role include but are not limited to;
Liaising with the clients and the clinical staff to provide a high level of customer care.
Meeting and greeting clients and pets.
Booking appointments and diary management.
Managing telephone and email enquiries.
Taking payment for services and products.
Managing cash and end-of-day banking.
About Blackness Veterinary Surgery
Blackness Veterinary Surgery is situated in the Heart of Dundee with close links to the Bus and Train Stations. Perth, Fife and Aberdeen are within a 1-hour car journey away. The practice is a large newly renovated building with various facilities including 2 operating theatres, with piped oxygen, an imaging suite with X-ray and top of the range Ultrasound, dental suite with Dental X-ray facilities, an endoscopy unit, in-house lab equipment, a large training room, where we host regular lunch and learns / team meetings.
In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTE
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care