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Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking. Maintaining a clean and safe space for our clients and their pets.
Previous customer care and reception experience is essential. Excellent communication and computer skills. Enjoy working as part of a team within a busy environment. Able to work on own and prioritise daily tasks. An interest in animal care/ welfare and desire to work within a busy veterinary practice.
6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Veterinary Receptionist (Maternity Leave)
Wellpets Kent, Sittingbourne, Sittingbourne, South East
Discipline: Non-clinical Support
Part Time
£19,110 per annum
We are hiring!
Here at Wellpets, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team! This is a part-time role covering maternity leave (12 months) with the possibility with it becoming permanent.
What does the role involve?
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment.
Your duties and responsibilities will include:
About the rota and location
This is a part-time role working 30-32 hours per week including 1 in 4 weekends. The shifts will be between 8:00am and 6:30pm.
Location- Sittingbourne (may be required to cover Sheppey branches).
Our ideal candidate
About us
Wellpets provide professional, dedicated veterinary care to achieve the highest standards of practice. Our small animal practices are located in North Kent. Our surgeries feature a variety of in-house diagnostic facilities. Our experienced and caring teams of vets, nurses and support staff offer a complete veterinary service from routine examinations, vaccinations, to surgery.
At Wellpets we aspire to work in a positive, caring environment where we know we can make a difference by doing all we can to love and look after pets and their people.
In addition to a competitive salary, you will benefit from:
Wellpets Kent, Sittingbourne
3-5 Periwinkle Court, Church Street, Sittingbourne, ME10 2JZ, United Kingdom
Animals treated
Dogs, cats & small pets