We are hiring!
We are hiring for a friendly and approachable Veterinary Receptionist to join our amazing team based in Bridlington, Driffield and Beeford. This is a 9-12 month contract to cover maternity leave.
We are looking for a receptionist to join our friendly, energetic team with a dedication to providing a high standard of patient and client care. This is a fantastic opportunity for a diverse role requiring keen communication, a strive to deliver great customer service, ability to work in a fast paced environment, whilst also helping to maintain the practice bond with clients and their pets.
As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.
Main responsibilities of the role include but are not limited to;
Liaising with the clients and the clinical staff to provide a high level of customer care.Meeting and greeting clients and pets.Booking appointments and diary management.Managing telephone and email enquiries.Taking payment for services and products.Managing cash and end-of-day banking.Maintaining a clean and safe space for our clients and their pets.
This role will cover 28 hours per week Mon, Weds, Thurs & Fri, shifts are often untill close at 7:00pm. To be included in Saturday morning rota at our main branch bridlington on a rota basis 9:00am-12:00pm.
In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTEAdditional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care