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Greet and assist clients in a courteous and professional manner Schedule appointments and manage the clinic’s calendar Answer phone calls and respond to emails Maintain client records and ensure accurate data entry Process payments and handle billing inquiries Assist with administrative tasks such as ordering supplies and managing inventory Support the veterinary team with various tasks as needed
NAT 5 Maths and English or equivalent Previous experience in a veterinary or medical office setting preferred Excellent communication and customer service skills Proficiency in Microsoft Office and experience with veterinary management software is an advantage Strong organisational skills and attention to detail Ability to multitask and work effectively in a fast-paced environment Compassionate and caring attitude towards animals and their owners Must hold a valid UK driving licence and have access to your own car, as branch work will be required at any time
6.6 Weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Veterinary Receptionist/Admin
Links Veterinary Group, Haddington, Haddington, Scotland
Discipline: Non-clinical Support
Full Time
£25,484.71
Links Vets are hiring!
We are seeking a friendly, organised, and dedicated individual to join our team as a Veterinary Receptionist/Administrative assistant. The ideal candidate will be the first point of contact for our clients and will ensure a smooth and welcoming experience for both pets and their owners. This is a full-time permanent position working 40 hours per week 8-hour days with shift patterns from 8:00 AM to 7:00 PM. There will also be 1 in 8 Saturdays.
Key Responsibilities will include:
Qualifications/ Ideal Candidate:
About us
Links Veterinary Group has five branches across beautiful East Lothian, offering beaches and countless outdoor pursuits right at our doorstep. Our main Haddington branch is housed in a purpose-built building equipped with digital X-ray, ultrasound, dental suite, two dedicated operating theatres, prep room, separate cat and dog wards, and four large, airy consult rooms, including a dedicated nurse consult room. We have a visiting orthopaedic vet and an ophthalmology referral service.
Our team consists of 17 Veterinary Surgeons, 15 Registered Veterinary Nurses, and a strong, dedicated Reception team. We are a friendly and relaxed team who enjoy working together in a supportive environment.
In addition to a competitive salary, you will benefit from:
Links Veterinary Group, Haddington
Alderston Field, Haldane Ave, Haddington, EH41 3NQ, United Kingdom
Animals treated
Dogs, cats & small pets
Farm animals
Equine