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Veterinary Care Assistant - Fixed Term Contract

Downland Veterinary Group, Stone Cross, South East

Discipline: Clinical Support

Part Time

Up to £20,770 DOE

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We are seeking a compassionate and dedicated Veterinary Care Assistant to join our supportive team for a fixed-term maternity cover of 12 months. The ideal candidate will have exceptional customer-service skills, a genuine love for animals and a desire to provide outstanding care in a fast-paced veterinary environment.
This customer-facing role will include reception duties, client care responsibilities, administration tasks, hygiene and infection control, stock control, laboratory tasks and animal care duties. This vacancy is a part-time position working across our 3 East Sussex surgeries (Hailsham, Eastbourne & Stone Cross).

About our group

 
Join our dedicated team of veterinary professionals, comprising 12 nursing staff, 6 vets, and 10 support staff across East Sussex. We take pride in our commitment to continuous learning and development, including veterinary certificate holders in ECC and geratric medicine, and a whole effort in ongoing training. As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.
 

Applicant requirements

 
  • Excellent communication skills, verbal and written
  • Excellent team player, supportive and collaborative
  • Excellent customer service
  • Good IT skills
  • Ability to provide high standard of service in a fast-paced environment
  • Ability to remain calm under pressure
  • Positive and friendly attitude
  • Display compassion and patience with all clients
  • Flexible and adaptable
  • Must have own transport
  • Receptionist experience, desirable
  • Animal handling skills, desirable
  •  

    Your shift pattern


    You will work 32.6 hours per week across 4 weekdays, with varying shift patterns of 8:30 am - 4 pm / 8:30 am - 5:30 pm / 8:30 am - 7 pm, plus 1:8 Saturday mornings 8:30 am - 1:30 pm.
     

    In addition to a competitive salary, you will benefit from:


  • 6.6 weeks annual leave 
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
  • Cycle to work scheme 
  • Initiatives focused on employee wellbeing 
  • Non-accidental injury support 
  • Learning and development opportunities via the IVC Evidensia Academy 
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 
  • Pension scheme 
  • Discounted staff pet care
  • Downland Veterinary Group, Stone Cross's logo

    Downland Veterinary Group, Stone Cross

    3 Mimram Road, Stone Cross, BN24 5DZ, United Kingdom

    Animals treated

    Dogs, cats & small pets

    Apply