We are looking for a Part time receptionist to join our friendly team at Market vets on a temporary contract to cover maternity leave. You will be the first point of contact for our customers, delivering excellent client and patient care.
The Receptionist role includes the following responsibilities:
Warmly greeting clients and their pets with a friendly, compassionate, and helpful demeanourEfficiently managing the diary to maximize appointment slots, handle online bookings, and address emergencies while maintaining client records in compliance with GDPRAnswering busy phone lines, emails, and other client communicationsRegistering clients for the Pet Health ClubProcessing payments
About Us
We offer a vibrant workplace where you will be joining an enthusiastic and motivated team. You will join a friendly, caring and progressive team of 11 Receptionists, 14 Veterinary Surgeons, 15 Registered Veterinary Nurses.
Applicant requirements
We are looking for someone who is pro-active with exceptional communication skills, has great attention to detail and will enjoy a fast-paced busy environment whilst providing excellent customer care.
Your shift pattern
This is a part-time position working 15 hours a week across Friday’s and Saturday's.
In addition to a competitive salary, you will benefit from:
6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowanceEnhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care