Downland Vets, Hailsham, South East

Discipline: Non-clinical Support

Full Time

Up to £26,917.8 per annum

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Downland Vets, Hailsham on a full-time basis.

This vacancy involves working across our 3 East Sussex surgeries (Stone Cross, Hailsham & Eastbourne) however shall be primarily based at our Hailsham branch.
Join our dedicated team of veterinary professionals, comprising of vets, nursing team, student nurses, VCAs and receptionists across East Sussex. We take pride in our commitment to continuous learning and development, including veterinary certificate holders in ECC and geriatric medicine, and a whole effort in ongoing training. As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.

How You’ll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.

You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Working Pattern

Key Responsibilities

You Might Be a Great Fit If...

Excellent communication skills, verbal and written
Excellent team player, supportive and collaborative
Excellent customer service
Good IT skills
Ability to provide high standard of service in a fast-paced environment
Ability to remain calm under pressure
Positive and friendly attitude
Display compassion and patience with all clients
Flexible and adaptable
Must have own transport
Receptionist experience, desirable
Animal handling skills, desirable

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:

What We Offer Our Team

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.