Here at White Cross Vets, Northampton we are looking for a friendly and approachable Client Care Co-ordinator to join our team. Our ideal candidate will have a positive can-do attitude, excellent communication skills, and a love of pets and people. You will also be confident and with a naturally caring disposition, you will fit seamlessly alongside our friendly practice teams as you help to provide a quality experience for pet owners and pets alike.

Previous experience working in a busy reception environment managing phone calls and cash handling is desirable. Experience in handling sensitive and confidential information, working to tight deadlines and using IT systems would also be advantageous. In an environment which is often emotionally stressful for clients and pets, the ability to remain calm, confident, and friendly under pressure is essential.

This is a part time, permanent position of 22.5 hours per week (including a share of Saturdays - with time given back in lieu). The shift pattern will be between practice opening times of Mon-Fri 8:30am-7:00pm and Saturdays, so flexibility will be required.

The salary for this role will be up to £22,385 per annum.

White Cross Vets are a growing group of practices with a genuine focus on quality care for pets. With our dedication to team members, we are the only veterinary practice to receive a three-star rating in the ‘Best Companies Accreditation’ for 5 years running. Not only is White Cross Vets the practice of choice for all pet owners, but we are also the employer of choice for the UK veterinary profession. To find out more about us and our history, visit www.whitecrossvets.co.uk.

Our core values, Quality, Integrity, Responsibility and Growth are embodied day in and day out by our dedicated teams. With the core values at the forefront of our mind, we pride ourselves on a great working culture, which is known for its supportive nature and strong family ethos to drive positive wellbeing.

 

 

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.