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Veterinary Receptionist

White Cliffs Veterinary Surgery, Whitfield, Whitfield, South East

Discipline: Non-clinical Support

Full Time

Up to £23,857.60

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An exciting opportunity has arisen for a friendly and enthusiastic Veterinary Receptionist to join our team at White Cliffs Vets, situated in the lovely village of Whitfield, just outside Dover in Kent, with easy access to mainland Europe, high-speed rail links to London and only twenty minutes from the beautiful, historic city of Canterbury.

This is a busy and demanding role in which you will be required to welcome our clients and their pets to the surgery, deal with enquiries both on the telephone and face to face, take payments, use and update our electronic diary system, handle medication and carry out varied admin tasks.

More about you


The successful candidate will ideally need to have experience within the veterinary profession or a similar customer care role. They should have a passion for animals, excellent customer service skills, computer literacy, and the ability to cope well under pressure.

Your shift pattern


Our full-time position is for an average of 39 hours per week on a four-week rota. Hours are either 8 am – 6 pm or 8:20 am – 6:20 pm four days per week with one Saturday morning in 4.
We also require flexibility for holiday & sickness cover.

In addition to a competitive salary, you will benefit from:


  • 6.6 weeks annual leave 
  • Additional annual leave for your birthday which will be added to your holiday allowance
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
  • Cycle to work scheme 
  • Initiatives focused on employee wellbeing 
  • Non-accidental injury support 
  • Learning and development opportunities via the IVC Evidensia Academy 
  • Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 
  • Pension scheme 
  • Discounted staff pet care

  • At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
    White Cliffs Veterinary Surgery, Whitfield's logo

    White Cliffs Veterinary Surgery, Whitfield

    Unit 4 – 6 Whitfield Court, White Cliffs Business Park, Whitfield, CT16 3PX, United Kingdom

    Animals treated

    Small animals

    Apply