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Greeting and assisting clients with warmth and professionalism Managing phone and email enquiries efficiently Booking appointments and procedures accurately Processing payments and insurance claims Supporting the clinical team with day-to-day coordination
Previous experience in a veterinary or client service role Excellent communication and interpersonal skills Strong attention to detail and computer literacy A calm, proactive approach and a genuine love of helping people and pets
6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care
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Veterinary Receptionist (Part-Time)
Hart Veterinary Centre, Bicester, South East
Discipline: Non-clinical Support
Part Time
Up to £13,500 per annum
Veterinary Receptionist – Hart Veterinary Centre, Bicester
Are you passionate about providing exceptional client care and supporting pets in need? We’re looking for a friendly, organised, and compassionate Veterinary Receptionist to join our dedicated team at Hart Veterinary Centre in Bicester.
About Us
Hart Vets is a well-established, purpose-built small animal hospital that’s been caring for pets and their owners since 1993. As part of the IVC Evidensia group, we combine the stability and resources of a larger network with a welcoming, family feel. Our RCVS-accredited hospital is equipped with the latest technology to help our team deliver outstanding care and service.
Your Role
You’ll be the first point of contact for our clients—offering reassurance, support, and a professional, caring experience at every step. No two days are the same, and your role will be key to keeping our hospital running smoothly.
Key Responsibilities
What We’re Looking For
Shift pattern
Part-time, 20 hours per week, including 1 in 3 weekends (Saturday & Sunday).
Join a caring, committed team where client service and animal welfare come first. Apply today and make a real difference at Hart Vets.
In addition to a competitive salary, you will benefit from:
Hart Veterinary Centre, Bicester
Browning Drive, Bicester, OX26 2XL, United Kingdom
Animals treated
Dogs, cats & small pets
Exotic Friendly