At Cherrywood Veterinary Clinic, we believe exceptional client care starts the moment someone walks through our door. We are looking for a friendly, organised and professional Veterinary Receptionist to join our close-knit team and become the welcoming face of our practice.
This is a fantastic opportunity for someone who enjoys working with both people and pets, thrives in a busy environment, and takes pride in delivering excellent customer service. As the first point of contact for our clients, you'll play a key role in creating a positive experience for pets and their owners while supporting the smooth day-to-day running of the clinic.
Whether you're greeting clients at reception, helping a nervous pet owner over the phone, or supporting the clinical team behind the scenes, no two days are the same, and every day makes a difference.
This permanent part-time position offers up to 30 hours per week, with flexibility around working days and patterns.
You'll be responsible for managing front-of-house operations, coordinating appointments, handling client enquiries, processing payments, and ensuring the practice runs efficiently and professionally. The role combines customer service, administration, organisation and teamwork, making it ideal for someone who enjoys variety and being at the centre of a busy practice.
There are no weekends, no bank holiday shifts, and no out-of-hours requirements, allowing for an excellent work-life balance.
As Veterinary Receptionist, you'll play an essential role in supporting both clients and colleagues. Your responsibilities will include managing appointment bookings, handling telephone and email enquiries, maintaining accurate client records, processing payments, and assisting with daily administrative tasks.
You'll also help with stock management and deliveries, support the maintenance of a clean and welcoming reception area, and develop a strong understanding of the products and services we offer. Most importantly, you'll provide a compassionate and professional experience for every client who contacts or visits the practice.
Established in 1989, Cherrywood Veterinary Clinic has been providing trusted veterinary care to pets and their families across South Dublin for more than three decades.
We are a modern, progressive small animal practice equipped with digital radiography, ultrasound, an in-house laboratory, endoscopy, endosurgery, and a dedicated surgical suite. Our loyal client base has been built through a commitment to high clinical standards, compassionate care, and strong client relationships.
Our team consists of experienced Veterinary Surgeons, Veterinary Nurses, support staff, and a dedicated Practice Manager who work closely together in a friendly, collaborative environment. We value teamwork, positivity and mutual support, creating a workplace where people genuinely enjoy coming to work.
We're seeking an individual with previous experience in a receptionist, administrative, customer service or client-facing role who enjoys creating positive experiences for others.
The ideal candidate will be confident using computer systems and Microsoft Outlook, comfortable handling payments and discussing fees, and capable of managing multiple tasks in a busy environment. Strong organisational skills, attention to detail, and excellent communication are essential.
Above all, we're looking for someone who is approachable, reliable, compassionate and enjoys working as part of a team. An interest in animal welfare is important, while experience with veterinary practice software or social media would be advantageous but is not essential.
We offer a competitive salary along with great benefits, including:
Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
Career Development: Career Progression, Leadership Academy, Annual Pay Reviews
Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
If you're looking for a rewarding part-time role within a welcoming veterinary practice where you'll be valued as an important member of the team, we'd love to hear from you.
Join Cherrywood Veterinary Clinic and play a key role in delivering exceptional care and service to pets, owners and colleagues every day.
5 Bray Rd, Dublin 18, Loughlinstown, D18 X7N3, Ireland
Animals treated
Dogs, cats & small pets