At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

 

We are seeking an organised, personable Receptionist to join our team at Portchester Vets on a Part-Time basis.

 

For more than a decade, Portchester Vets has been caring for pets and their owners, becoming a trusted and well-loved practice within the local community. Located just a short walk from the high street, we’re known for our welcoming atmosphere, loyal client base and strong relationships built on trust. 

The main responsibility of the role is to be the first point of contact for our clients and their pets, whilst demonstrating a professional and knowledgeable impression to promote the practice and give confidence to our clients.

Other duties include:

Welcoming clients to the practice, taking payments and organising follow up appointments as necessary.
Answering the telephone, booking appointments, answering queries and taking medication requests as well as weighing patients.
Completing call backs to clients for missed calls or missed appointments to answer questions or re-book as required.
Keeping client and patient records up to date on our practice management system
Administrative work including scanning documents, checking emails and assisting with insurance claims.
Liaising with the Nurses and Vets to answer questions from clients and help them with their pet’s care.
Keeping clients educated and actively promote pet health care plans and pet insurance where necessary
Keeping the reception area and consult rooms clean and tidy.

This is a part-time role working 21 hours per week Monday to Friday between the hours of 8:00am-7:00pm. There will also be 1 in 5 saturdays from 8:00am-12:00pm.

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring: 

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from: 

6.6 weeks' annual leave plus your birthday off

Increasing holiday allowance based on length of service

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits: choose from a range of benefits to suit you - including Green Cars salary sacrifice scheme and access to discounts/cashback with hundreds of participating retailers


We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. 
 
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.