We are seeking an organised, personable Receptionist to join our team at Hall Place Vets, Marlow on a part-time basis.

 

Hall Place Veterinary Centre is a long-established, thriving small animal practice with three sites. Pinkney's Green, our hospital branch, is located in a picturesque barn conversion in the countryside, backed by two smaller branches in the bustling villages of Bourne End and Marlow.

 

IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. 

 

At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career. 

 

 

 

 

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. 

 

You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

 

You will work 4 days, up to 25 hours, entailing one full day, 8:15 am till 6:30 pm, and 3 afternoon shifts, 1:30 pm till 6:30 pm.

 

Greeting clients and their pets on arrival

Efficiently managing the diaries, booking/cancelling or re-arranging appointments, handling online bookings and maintaining client records

General Administration duties as requested

Processing payments, cashing up at the end of the day

Managing client orders and repeat prescriptions

 

 

 

 

You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring: 

 

 

 

 

At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from: 

 

 

 

6.6 weeks' annual leave plus your birthday off

Increasing holiday allowance based on length of service

Learning and development opportunities via the IVC Evidensia Academy

Pension scheme

Discounted veterinary care

Voluntary benefits: choose from a range of benefits to suit you - including Green Cars salary sacrifice scheme and access to discounts/cashback with hundreds of participating retailers