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Transformation Communications Lead - FTC

IVC Evidensia UK, Keynsham, South West

Discipline: Operations

Full Time

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Transformation Communications Lead (12‑Month FTC)


Location: Remote (with occasional UK travel)



About Us


IVC Evidensia is one of the world’s leading veterinary care providers, operating across 20 countries with over 2,400 sites. Our UK Vets division the largest in our group and the largest veterinary care provider in the UK is embarking on a major transformation programme. This includes our rebrand to Inspiring Vet Care and delivery of the remedies set out by the CMA Market Investigation.
We’re now looking for a Transformation Communications Lead to play a pivotal role in helping our people understand, navigate and embrace the changes ahead.


About the Role


As our Transformation Communications Lead, you’ll ensure colleagues across our practices and Keynsham Support Centre are clearly and consistently informed about programme developments. You’ll translate complex information into simple, engaging communications that support understanding, reduce uncertainty, and drive adoption of new ways of working.
This role is key to helping us implement significant organisational changes effectively, meet regulatory requirements, and support our teams through a period of transition.


What you'll do

Develop and deliver a comprehensive communications plan for the transformation programme, including a regular communication rhythm and key announcements.
Work closely with subject matter experts and stakeholders to create clear, accurate communication materials that reflect technical detail where required.
Produce programme updates and content for business-wide forums, such as Operations Leadership meetings and We Share colleague briefings.
Create and maintain programme FAQs and build a robust resource hub on our intranet to support colleague self‑service.
Lead and participate in colleague listening groups, gathering feedback to improve communication and engagement.
Create reactive communications and respond to evolving programme needs as changes arise.


What you'll bring

Essential:
Proven experience leading communications for complex programmes within large organisations.
Ability to translate complex transformation or regulatory information into clear, engaging messages tailored to different audiences.
Strong design skills and confidence using communication/design tools to produce compelling content.
Excellent presentation creation skills.

Desirable:
Experience in veterinary, dental, healthcare, or other clinical environments.
Experience working in large, multi‑site organisations.



What We Offer Our Team 


Competitive Salary
Healthcare Cash Plan 
Cycle to Work scheme 
Green Cars salary sacrifice scheme 
Voluntary benefits: choose from a range of benefits to suit you 
Discounted staff pet care  
Access to discounts/cashback with hundreds of participating retailers 

 

Diversity, Equality, Inclusion and Belonging 

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process. 
IVC Evidensia UK's logo

IVC Evidensia UK

IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom

Apply

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Danielle Hughes from our recruitment team who would be happy to help you with any questions you have before applying for this role.

Talent Business Manager

Danielle Hughes

danielle.hughes@ivcevidensia.com