IVC Evidensia UK, Keynsham, South West

Discipline: Operations

Full Time

About the role

Are you ready to make a real impact on clinical quality, compliance, and operational excellence across a nationwide network of veterinary practices?
We’re looking for a proactive, detail‑driven Practice Standards Analyst & Administrator to become a key player in delivering and elevating our Practice Standards Scheme across the UK.
This role is perfect for someone who loves combining systems expertise, data insights, and hands‑on support to improve how teams work and how standards are met.

What you'll be doing 

You’ll be the central point of expertise for our Practice Standards Scheme (PSS) and Minimum Clinical Standards (MCS) within Assure by Evotix, enabling efficient workflows, strong compliance, and clear visibility across our clinical ecosystem.
Your work will directly support clinical excellence, regulatory compliance, and safer, higher‑quality practice environments.

Practice Standards Module Management
Configure and maintain the Practice Standards module within Assure to support business structure changes and evolving compliance needs.
Partner closely with our H&S Risk Team to develop and optimise module architecture.
Build automated workflows and keep system documentation up to date.
Ensure data integrity that supports audits, reporting and compliance.

Dashboards & Insight Creation
Build and publish dashboards tailored to different stakeholder groups.
Analyse PSS and MCS metrics to identify risks, opportunities, and improvement priorities.
Provide regular reporting that supports smarter decision‑making across the organisation.

User Support & Training
Create engaging training materials and user‑friendly guidance for PSS and MCS.
Act as the go‑to support contact for system queries and troubleshooting.

PSS Data, Monitoring & Practice Support
Lead on data entry, action tracking, and management of PSS assessment outcomes.
Support practices with uploading evidence to the RCVS Stanley system.
Assist with PSS policy/procedure development and maintain the intranet PSS Hub.
Help practices prepare for inspections, including evidence gathering and on‑site audit support.

You’ll work closely with:
Country Medical Director
UK Clinical Quality & Compliance leadership
H&S and Operations teams
Regional Veterinary Directors & Area Directors
HR, FM, and practice leaders across the UK

What You’ll Bring
Experience or strong understanding of the RCVS Practice Standards Scheme.
Confidence using Assure by Evotix or similar enterprise management systems.
Excellent data interpretation skills and a keen eye for detail.
Clear, approachable communication style to support varied user groups.

Desirable (But Not Essential)
Background in the veterinary sector.
Experience with enterprise risk or compliance systems.

What You’ll Gain
A key role in shaping digital risk and compliance management across a major UK organisation.
Opportunities to influence data quality, compliance culture, and clinical excellence.
The chance to support teams who are passionate about delivering outstanding veterinary care.

Ready to Make an Impact?
If you’re passionate about systems, standards, and helping teams succeed, we’d love to hear from you.
Join us in elevating clinical quality and strengthening safe, compliant, high‑performing practices across the UK.