Area Support Manager (Ireland)
Home-based | Regular travel across assigned area
About the role
IVC Evidensia is continuing to evolve its operating model across Ireland to ensure a consistent, structured and sustainable approach to practice support. As part of this, we are seeking an Area Support Manager (ASM) to work closely with an Area Director and provide hands-on operational support across a defined group of practices.
This is a highly collaborative role, acting as the key operational link between practices and central support teams. You’ll help ensure clarity, compliance and the effective execution of agreed priorities, processes and frameworks—allowing practices to focus on delivering exceptional care.
What you’ll be responsible for
Operational & Practice Support
Act as the primary operational point of contact for practice leadership teams
Support the implementation of agreed initiatives, frameworks and processes
Resolve day-to-day operational issues and escalate risks where required
Maintain oversight of actions, ownership and follow-through.
Performance, Reporting & Insights
Coordinate the collection and circulation of performance data
Support practices in interpreting dashboards, KPIs and scorecards
Identify trends, risks and opportunities and share these with the Area Director
Track actions from performance reviews and ensure timely follow-up.
Finance & Commercial Support
Support the monthly financial rhythm across practices
Coordinate the distribution of financial insights and performance information
Support compliance with purchasing, debt management and reporting processes.
Practice Visits & Area Cadence
Conduct structured practice visits using agreed checklists and focus areas
Provide on-site support and document outcomes and actions
Organise area meetings, leadership forums and routine calls
Prepare agendas, reports, presentations and minutes
People, Training & Compliance
Support onboarding and induction of Practice Managers and Clinical Directors
Monitor completion of mandatory training and compliance requirements
Support recruitment processes in line with budgets and approvals
Identify and escalate governance, clinical and health & safety
What we’re looking for
Experience supporting operations across multiple sites or locations
Strong organisational, coordination and administrative capability
Comfortable working with data, reporting and performance
Skills & Abilities
Excellent attention to detail with strong follow-through
Confident communicator, able to influence without formal authority
Ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and organisational
Personal Attributes
Professional, collaborative and solutions-focused
Resilient, adaptable and highly accountable
Aligned with company values
Full, clean driving licence
Sunbeam Veterinary Hospital, Northpoint Business Park, T23 FXY9, Ireland
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Speak to Danielle Hughes from our recruitment team who would be happy to help you with any questions you have before applying for this role.