- Hannah Fletcher, nursing manager with Carmel Vets
My journey in veterinary care began in 1998 when I became a qualified vet nurse. Over the years, I've delved deeper into the field, earning a diploma in Veterinary Dermatology, and gaining experience across various small animal practices and at a small animal hospital.
From starting at reception to eventually becoming a nurse manager, I've had a diverse career. Joining Carmel's was a natural step for me; I was looking for a role that had a work/life balance that suited me within a smaller practice, and I was able to find that within the IVC Evidensia network.
Having been in the industry for over two decades, I find it incredibly rewarding. The passion people have for their pets is truly inspiring. It's this passion and the opportunity to make a tangible difference in the lives of animals and their owners that keeps me motivated day in and day out.
We’re a friendly team, all dedicated to nurturing the growth and success of the practice. Transparency, support, and camaraderie are at the core of our work environment. Tracey, our exceptional practice manager, plays a pivotal role in fostering this positive atmosphere. We prioritise the well-being of our staff and we are committed to upholding a culture of civility through our own civility charter.
Primarily, we see small animals, with cats and dogs comprising the bulk of our patients, with the occasional rabbit! We joined with Carmel Veterinary Centre in 2020 and that has allowed us to expand our services. Notably, our focus on feline care has grown, and we’ve achieved ISFM cat-friendly status.
We have a real passion for embracing change and innovation. We're committed to fear-free practices, ensuring all pets receive the most stress-free care possible. Maintaining a healthy work/life balance is crucial for us all, especially for me as a parent, and Carmel Vets supports that balance well.
Despite our modest size, we're a powerhouse of expertise and dedication. With seasoned staff and an incredibly supportive practice manager like Tracey, we're capable of making a substantial impact, not just on our patients and clients, but also on our team members. Our ethos revolves around mutual care and support, recognising that nurturing our staff leads to better outcomes for everyone involved.
Our location offers the best of both worlds: the vibrancy of a nearby city centre and the tranquillity of Bantock Park right on our doorstep. It's the perfect setting for a nice lunchtime walk!
My beloved collie and two cats Betty and Flick occupy much of my free time! When I'm not out and about, I enjoy crafting candles and relaxing at home with my family.
Above all, I take pride in the person I've become throughout my veterinary journey. I strive to be the best leader possible and to treat others the way I want to be treated. Supporting and helping others is my passion, and I’m proud to have developed the skills and experience to do this.